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India aims to hold Lion’s Share in the Global KPO Industry by 2010
Nov 30, 2006
By the year 2010, India is aiming to capture 15% of the global KPO market, which was estimated to be around US$ 54 Billion as of 2005. In order to achieve this target DIT (Department of Information Technology) has already initiated a special HR development program, as per Secretary IT, Jainder Singh.
However, the govt. and the IT/BPO sectors in India will have to work together in order to increase the Indian share in global KPO market. To do this, the country will have to look beyond US and find out new markets for its KPO business.
India is benefiting from these KPOs, both in terms of cost and more and more companies turning towards India to offshore their work at comparatively cheaper rates. For example, drafting & filing of patent applications is very expensive in US.
Growing demand of KPO in India is particularly due to a number of prestigious technical universities and IIT (the Indian Institute of Technology) that’s amongst the bests in the world. Each year, India produces over 75,000 IT graduates and more than 20 Lacs of English speaking graduates.
RNCOS has recently published a report namely “KPO - The New Outsourcing Avenue for Indian BPO Market”. According to this report, “Till now, India makes up only about 11% of total export revenue from BPO-ITES. However, there’s bright outlook for such services. The country is likely to achieve tremendous growth rate in all technically advanced segments of KPO Industry.”
The research report by RNCOS will help clients to:
- Know more about the BPO market size and growth by sectors.
- Identify the market and brand leaders and understand the competitive environment in this sector.
- Analyze the key Challenges and Opportunities existing in this sector
- Pinpoint growth sectors and identify factors driving change.
For more information visit: http://www.rncos.com/Report/EST09.htm
For more information visit: http://www.rncos.com/Report/EST09.htm
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