1. Analyst View
2. Research Overview
3. Identity & Access Management (IAM)
4. Market Overview
5. Key Growth Areas
5.1 Increasing Use of IT-enabled Applications
5.2 Growing Online Frauds
5.3 Regulatory Compliance
5.4 Improved Quality of Services
5.5 Lower Business Cost
6. Industry Performance: Current & Future Outlook
6.1 By Region
6.1.1 Americas
6.1.2 EMEA
6.1.3 Asia-Pacific
6.2 By Operating Environment
6.2.1 Mainframe
6.2.2 UNIX
6.2.3 Linux/Other Open Source
6.2.4 Windows 32 & 64
6.3 By Technology
6.3.1 Provisioning
6.3.2 Web Single Sign-on
6.3.3 Enterprise Single Sign-on
6.3.4 Identity Federation
6.3.5 Privileged User Management
7. Roadblocks
7.1 Compatibility Issues
7.2 Investment Cost
7.3 Management Issues
8. Key Players Analysis
8.1 IBM Tivoli
8.2 CA, Inc.
8.3 Novell
8.4 Oracle Corporation
8.5 Courion